FAQ

How to change your shower head.
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1.Firstly remove existing shower head by using a spanner and cloth and turning in a anti clockwise direction. Do not use to much force unwinding – you may damage the wall or the plumbing pipes.
Clean the thread of the pipe the shower head was unwound from any remaining thread tap or gunk off with  steel wool or a stiff brush so that it is clean.
2.Wind about 6 to 10 rotations of Teflon tape around the thread of the pipe the shower head came from in a clockwise direction. Keep the outermost thread clear of tape.Place cover flange over thread pipe outlet.
3.Attach shower head to threaded pipe and screw on new shower head using a spanner, ensure you are screwing it on in a clockwise direction make sure you use a cloth to avoid scratching your new showerhead.
Tighten shower head only 3 or 4 full rotations do not over tighten.
4.If it all gets to difficult or you run into trouble call us at Royals Plumbing and we will fix it.
How to replace the aerator on your tap spout or mixer tap.

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There are two main reasons to replace an aerator on your tap spout the first reason you want to change the existing aerator is that it is rusting or the appearance is not pleasing to the eye and the second reason you may want to change the aerator is not functioning the way it should be and may be shooting water in all directions or not flowing out of the tap at an good rate. It is a good idea to remove the aerator periodically to rinse it out, which removes any debris that may be building up behind it. If the water seems slow coming out of your faucet, or if the water comes out in irregular patterns, these problems will often be corrected when replacing the entire aerator.

Tools you may need to replace aerator.

  • Spanner or Multi grip spanner.

1.

First you can attempt to unscrew the aerator by hand to remove it from the spout by turning it in an anticlockwise direction with your fingers . If the aerator does not unscrew by hand, use a spanner.

2.

Once removed, check the aerator to see if any debris is caught in the screen. If there is, you should remove and rinse the aerator periodically to prevent buildup of sand and grit from interfering with water flow through tap.

3.

Install aerator back on tap spout after cleaning out by turning in clockwise direction ensure there is a rubber in top of aerator before installing to ensure correct seal is made.If you install aerator and it is still not operating correctly after you have installed it you will need to purchase a new aerator from your local plumbing or hardware supplier and install it as the old one must be damaged inside aerator.

4.

If you are still having problems installing aerator and getting water to come out in a correct manner please contact us at Royals Plumbing and we will assist you .

How to replace filter cartridges in a twin water filter unit

1.   Shut off the stopcock or shut off tap under the sink, this can be found by following the blue or white 6mm plastic tubing from the water filter system to your mains water supply.

2. Lift the black lever on your water filter tap to the upright position until water stops flowing out.

3. Now you can unscrew the undersink housings in a clockwise direction and take out the filter cartridges.  Rinse out the filter housings thoroughly and place the new filter cartridges inside the housings (Sediment filter in first housing and Carbon Filter in second housing.)

4. Ensure that the black o-rings is properly seated in the filter housing grooves – petroleum jelly may be used to lubricate the o-ring if required (this will help to prevent leaking). And please note it is recommended that the o’rings are replaced every 3 years to ensure they don’t perish.

5. When screwing the housings back on to the base be sure that the housings are tightened thoroughly in a anti-clockwise direction but make sure they are not over tightened this may cause the housings to crack they only need to be tight enough so the o’rings seal.

6. Turn the stopcock or shut off tap back on slowly.

7. Water will start flowing through your water filter tap again, allow 10 litres to flow through tap to  flush the system and remove excess black carbon particles and air bubbles check there are no leaks coming from the filter housings.

8. There may be air bubbles creating a milky look in the water the first few times you use it don’t worry this is only air in the water and will work its way out of the system over a few days.

9.If you are having problems changing your water filter or there are leaks on your Water Filter system you need looked at please call us here at Royals Plumbing and we will help you out.

How to replace your toilet seat

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Step 1. Check the size of the old toilet seat

You’re working with a toilet, so start by staying safe – put on a pair of rubber gloves. Toilet seats come in a variety of sizes. Check the measurements of the seat’s fastening bolts to make sure you buy a seat that will fit properly on your toilet bowl.

Step 2. Remove the old toilet seat

There are two wing nuts holding the old seat on to the toilet bowl. Undo the nuts and lift the whole toilet seat assembly off the bowl. Now that you’ve got the lid off, take the opportunity to give the top of the bowl a good clean with disinfectant.

Step 3.Installing the new toilet seat

Slide the plastic bolts into the slots on the back of the new seat.  Insert the bolts into the holes at the back of the toilet bowl and screw the wing nuts into place. Once the nuts have been firmly tightened, the seat is installed and ready for use.

Step 4.

If you can quite get it to work call us at Royals Plumbing and we will get it sorted for you.

How to check your property for water leaks

Step 1


Locate the water meter.

Houses: Your meter is outside and usually near the front gate or front fence of the house located in a plastic box with water meter written on it.

Units or apartments: Your meter is connected to the main water meter and it may be near your front door or in a service cupboard. If you’re unsure, contact building management for the location.

Step 2


 Turn of all taps, except the stop tap next to the water meter and at the toilet.Make sure your washing machine is not running and your dishwasher is turned off.

Step 3


Make sure no one uses any water during testing time.Mechanical dial meter:
Record all of the numbers displayed on the dial.



Wait two hours and record the number again. This is your second meter reading.
If any of the numbers have changed, you may have a leak.

Clock meter:
Watch the tell-tale wheel, the tell-tale wheel does not have numbers.
If the tell-tale wheel moves, you may have a leak.

Step 4


If you suspect a leak, it’s best to repeat the test. If the numbers change or the wheel moves you will need to first.

Turn off the stop tap on your meter and keep it turned off when possible.

Owner/Occupier:
If you are an owner/occupier, contact an independent licensed plumber immediately.

Tenant:
If you a tenant of a rental property, contact the agent or owner of the property immediately.  It’s important that you encourage your landlord/agent to repair the leak as soon as possible as you are responsible for all the costs associated with the leak, including the water use costs (i.e. you pay for the leaking water).